HOSPITALITY · GUEST HOST

A concierge that greets every guest by name

Handles bookings, recommends rooms and dining, and answers guest questions before, during and after the stay, in each guest’s own language.

+30%Direct bookings
40+Languages
Hospitality digital human
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Hospitality
Guest Host
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Where it goes to work

applications

From the lobby to the booking page, here is where a hospitality digital human looks after every guest.

In-person

Front-desk concierge

Greets guests, handles check-in and check-out and shares local tips from a lobby kiosk.

-35%front-desk queues
Online

24/7 booking assistant

Takes reservations, upsells rooms and answers questions at any hour.

+21%direct bookings
Online + In-person

In-room and on-property guide

Answers amenity, dining and service questions by screen or app, instantly.

24/7guest help
Online + In-person

Multilingual welcome

Welcomes international guests in their own language from first contact to checkout.

40+languages
In-person

Event and venue host

Guides attendees and answers schedule and wayfinding questions on-site.

3xfaster guest queries
Online

Post-stay outreach

Follows up, gathers reviews and turns one-time guests into repeat stays.

+18%repeat bookings

Figures are illustrative of typical outcomes and vary by deployment.

Frequently asked

hospitality faqs
Yes. It manages bookings, recommends rooms and dining and answers guest questions before, during and after the stay.
It remembers context across the stay, so returning guests are recognised and looked after personally.
Over 40, switching mid-conversation so every guest is hosted in their own language.

Explore other use cases

the roster

See Hospitality for your team.

Bring one role you would hand to an always-on presence and we will show you that exact digital human, live, in a 20-minute demo.

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